You safety is important to us

We have put safety measures in place to protect ourselves and our clients, taking into consideration social distancing and protection from contamination of the virus. Please do not attend you appointment if anyone in your household has or is showing signs of covid 19.

Having been closed since March 24th we are very aware that there are a lot of over due appointments in the diary. Priority will be given to as many of these clients as possible, however at this time we have been advised that all dogs need to be washed on arrival, (this is to safe guard us) so because of this and other reasons it may not always be possible.

At this time we regret due to social distancing that we are unable to take any dogs for grooming that have in the past either required the owners to stay, or that we have needed assistance in some way, be that holding up or carrying up the stairs. If you dog falls into this category we will notify you when you call to book.

Lu and I have been working hard on how we will re open safely, in order to safe guard our clients and our families. We have new procedures in place and ask that you familiarise yourselves with these to minimise disruption. We may look a bit different when you see us but that’s for everyone’s benefit so don’t be alarmed.

IT IS VITAL that you are back to collect your dog at the time you are asked, we will be very strict about this to avoid cross household contamination, we will not accept our next appointment into the salon until the previous client has left and we have been able to clean. Any disruption will be charged at £5 per 5 minute late. If we are running late you will not be charged though don’t worry.

We look forward to seeing you all very soon and thank you for you patience , bear with us we are trying our very best.

St Johns Worcester Malvern Dogs Parlour

Viki: 07734 431 689

Lu: 07976 308 231